Privacy Policy

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Privacy Policy - Nova-Cognita UG

Last Updated: [06.03.2025]

Thank you for visiting Nova-Cognita UG (“we,” “us,” or “our”). We value your privacy and want to be transparent about the ways in which we collect and use your information. This Privacy Policy applies to your use of our website and any services we provide, including the purchase and download of our CustomGPT sports betting prompt (the “Product”).

1. Who We Are

Nova-Cognita UG (haftungsbeschränkt) is a company registered in Germany with its principal place of business at:

Nova-Cognita UG
Hauptstrasse 122
66780 Rehlingen-Siersburg
Germany

This Privacy Policy explains how we handle your personal data when you visit our website, communicate with us, or purchase our Product. By using our website or purchasing our Product, you agree to the collection and use of information in accordance with this Policy.

2. Information We Collect

We collect personal and non-personal information to provide and improve our services. The information we collect generally falls into the following categories:

  • Personal Information You Provide: This includes information you voluntarily give us when you make a purchase or contact us, such as your name, email address, billing information, or other details necessary to process your order and provide support.
  • Payment Information: Payments for our Product are processed by a merchant of record (a third-party payment processor). We do not directly collect or store full payment card details. However, we may receive limited information (e.g., partial card numbers, transaction IDs, or billing addresses) from the payment processor to confirm transactions and fulfill orders.
  • Device and Usage Information: We may collect non-personal information about how you interact with our website (e.g., IP addresses, browser type, operating system, referring URLs, pages viewed, and timestamps). This data is typically collected using cookies, server logs, or similar technologies.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Process and fulfill your purchase of the Product.
  • Provide customer support, respond to inquiries, or troubleshoot issues.
  • Improve our website’s functionality, user experience, and services.
  • Communicate with you about updates, new features, or changes to our services.
  • Enforce our Terms and Conditions, comply with legal obligations, and protect our rights and interests.

4. Legal Bases for Processing (If Applicable)

While our offer is intended for consumers in the USA, UK, Australia, New Zealand, and India, we are located in Germany, where the EU General Data Protection Regulation (GDPR) may apply. Our legal bases for processing personal data under GDPR (where relevant) include:

  • Contractual Necessity: We need certain personal information to provide our Product or services you have requested.
  • Legitimate Interests: We may process your information to understand how users interact with our website, maintain security, and improve services.
  • Consent: In some cases, we may rely on your consent to process personal data for specific purposes (e.g., email marketing).
  • Legal Obligations: We may be required to process personal data to comply with applicable laws, regulations, or judicial orders.

5. Sharing and Disclosure of Information

We do not sell or rent your personal data to third parties. We may share or disclose information in the following circumstances:

  • Service Providers: We use third-party providers (e.g., payment processors, hosting services) that perform functions on our behalf. They have access to personal data only as necessary to provide their services and are obligated not to disclose or use it for other purposes.
  • Legal Requirements: We may disclose information if required to do so by law, in response to a subpoena, court order, or other governmental request.
  • Business Transfers: In the event of a merger, acquisition, or other business transaction, user information may be transferred as part of the assets. We will notify affected users if their personal data becomes subject to a different Privacy Policy.
  • Protection of Rights: We may disclose information to protect our rights, property, or safety, or that of our users or others, including to enforce our agreements or policies.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need personal information, we will securely delete or anonymize it.

7. Security Measures

We implement commercially reasonable security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. While we strive to use acceptable means to protect your information, no transmission method or electronic storage is 100% secure and we cannot guarantee its absolute security.

8. International Data Transfers

Your personal information may be processed in countries outside your country of residence, including Germany where our company is based. Some jurisdictions may have data protection laws that differ from those in your country. By using our website or purchasing our Product, you consent to any transfer of personal data to Germany or other jurisdictions in accordance with this Privacy Policy.

9. Children’s Privacy

Our website and Product are not directed to, nor intended for use by, individuals under the age of 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal data from minors. If you believe your child has provided us with personal data, please contact us so we can remove it.

10. Cookies and Similar Technologies

Our website may use cookies, web beacons, and similar technologies to collect information about your browsing activities. This information helps us understand user preferences and improve your experience. You can usually modify your browser settings to reject cookies or alert you when cookies are being sent. However, certain features of our site may not function properly without cookies.

11. Third-Party Links

Our website or communications may contain links to third-party websites, plug-ins, or services that are not operated by us. We have no control over these websites and assume no responsibility for their content, privacy policies, or practices. We encourage you to review the privacy policies of any third-party services you visit.

12. Your Rights and Choices

Depending on where you reside, you may have certain rights regarding your personal data. These can include the right to access, correct, delete, restrict, or object to certain uses of your personal information. If you wish to exercise any of these rights or have any questions about your data, please contact us using the details in the “Contact Us” section below. We will respond within a reasonable timeframe and in accordance with applicable laws.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the “Last Updated” date at the top of this page. Your continued use of our website or Product after such changes indicates your acceptance of the updated Privacy Policy. We encourage you to review this Policy periodically to stay informed of any updates.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Nova-Cognita UG
Hauptstrasse 122
66780 Rehlingen-Siersburg
Germany
Email: support@nova-cognita.com (if provided on our official website)

By using our website or purchasing our Product, you acknowledge that you have read this Privacy Policy, understand it, and agree to its terms.